Shipping policy

Shipping Policy

Thank you for shopping with [Your Store Name]. We aim to deliver your orders in a timely and efficient manner.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).
  • Orders placed after business hours or on holidays will be processed the next working day.
  • You will receive a confirmation email once your order is placed and another notification once it has been shipped.

2. Shipping Time

  • Within India: Orders are typically delivered within 3–7 business days after dispatch.
  • Delivery timelines may vary depending on your location and courier service availability.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order value.
  • We may offer free shipping on select orders or above a certain cart value (if applicable).

4. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email/SMS.
  • You can use this link to track your shipment in real-time.

5. Delays and Exceptions

  • While we strive to deliver within the estimated time, delays may occur due to:
    • High order volumes
    • Weather conditions
    • Courier service disruptions
    • Remote location accessibility

We appreciate your patience in such cases.

6. Incorrect Address

  • Please ensure that your shipping address is accurate and complete.
  • We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

7. Failed Delivery Attempts

  • Our courier partners will attempt delivery multiple times.
  • If the delivery fails due to customer unavailability, the package may be returned to us.
  • Re-shipping charges may apply in such cases.

8. Damaged or Missing Packages

  • If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery.
  • Kindly share your order ID and clear photos/videos for verification.

9. International Shipping (if applicable)

  • We currently [do/do not] ship internationally.
  • For international orders (if applicable):
    • Delivery timelines may vary (7–15 business days).
    • Customers are responsible for any customs duties or taxes.